Shipping Policy
Last Updated: August 2026
At GrillNest, we aim to provide a clear and reliable shipping experience for customers throughout the United States.
Order Processing
Orders are processed within 1–3 business days, Monday through Friday, excluding US federal holidays.
Orders are not processed or shipped on weekends or holidays.
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information when tracking is available.
Shipping
We offer free standard shipping on eligible orders within the United States.
Shipping availability and any applicable shipping charges, if different from the standard option, will be displayed at checkout before you complete your purchase.
Delivery Time
Standard delivery typically takes 5–8 business days after dispatch.
Delivery times are estimates and may vary depending on your location, carrier operations, weather, holidays, and other circumstances outside our control.
The delivery estimate shown during checkout should be considered the most current estimate for your order.
Order Tracking
When tracking information is available, it will be sent to the email address provided during checkout.
Please allow up to 48 hours for tracking information to become active after the carrier receives the shipment.
Delayed Orders
If your order has not arrived within the estimated delivery period, please contact us at:
Email: support@grillnest.shop
Phone: +1 (619) 325-6612
We will review the shipment status and assist you with the appropriate next steps.
Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address during checkout.
If an order is returned because an incorrect or incomplete address was provided, GrillNest will contact the customer regarding available options. Additional shipping charges may apply where permitted.
Delivery Restrictions
We currently ship to eligible addresses within the United States.
Some products may have specific shipping restrictions based on product characteristics, destination, carrier requirements, or applicable laws. Any applicable restrictions will be communicated before or during checkout.
Contact
If you have questions about shipping or your order, please contact:
GrillNest
201 Rawlins Ave
McDonald, KS 67745
United States
Email: support@grillnest.shop
Phone: +1 (619) 325-6612